FAQ
Where we answer all of your questions about rug maintenance.
3 WAYS TO DEEP CLEAN CARPETS
WAY #1 : VINEGAR
Vinegar is a natural cleaning agent that can effectively remove dirt and odors from your carpet.
Mix equal parts of vinegar and warm water in a spray bottle and spray on the rug. Let it sit for a few minutes and then dry with a fan or let it air dry without walking over it.
WAY #2 : THE WASHER AND DRYER
2. You can put your rug in the washer on cold water and dry on low heat settings.
You can also use a vacuum cleaner with or without hydro functions to suck out dust and dirt particles.
Spot clean spills immediately with a damp cloth and mild detergent.
WAY #3 : THE DAMP CLOTH
Use lukewarm water and a cloth to dampen the stain and scrub the stain out gently until it fades.
DRYING THE CARPET
We recommend drying by fan or by air to avoid fringes and fabrics from getting tangled.
You can also use a vacuum cleaner with or without hydro functions to suck out dust and dirt particles.
HOW TO GET RUGS TO LAY FLAT
There are many ways to flatten a rug and we'll share 5 with you.
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Use a hair dryer 10 inches away from the curved parts
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Lay the rug flat and set heavy objects on the curved parts
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Flip the rug and use a clothes iron on low heat or keep the rug on its face and Use a steamer on the curved parts
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Set your securing rug pads under curved parts. It's usually the corners anyway.
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Add two ice cubes on the corner of the rug and let the ice melt.
HOW TO SECURE A RUG ON THE FLOOR
Here are two methods that worked for us
The use double sided tape on the rugs and the floor
The use of securing rug pads
DISCLAIMERS/EXTENDED CARE
A tufted rug tends to last between 3 and 20 years depending on the user's care.
Tufted rugs tend to shed. You can get the rug professionally cleaned every 12-24 months.
Tufted rugs left wet too long tend to fall apart and the adhesive materials securing the bottom of the rug are susceptible to mold growth.
Avoid exposing the rug to direct sunlight, which can cause fading.
Avoid exposure to pets.
Not recommended for pets.